General
- Email Configuration
- Working with Email in Heymarket’s Shared Inbox
- Email Deliverability and DMARC
- Email Sender Block
- Understanding Email Unsubscribe Rates
- Email Warming and Sender Reputation
Getting Started
- White Glove Heymarket Onboarding
- Zipwhip Migration
- What is Heymarket?
- Signing Up for Heymarket
- Quick Setup
- Product Tour Videos
Examples and Videos
- Heymarket Web Overview
- Shared Inbox - How to share text messages with your team
- Campaign Example
- Automation Examples
- Sending Messages to a List Video
- Importing Contacts Video
Administrative Features
- Double Opt-In
- Overview of the Inbox Settings Feature
- Contacts Unrestricted Access (User Roles and Permissions)
- Volume-Based Message Bundles
- Message Import
- How to Set Up and Manage Directory Sync
Lists And Campaigns
- Sending Messages to a List
- How do I add or remove people from a list?
- What are campaigns?
- Best practices when using lists and campaigns
- Can Heymarket be used for mass texting?
- How many contacts can be in a list?
Integrations
- Apple Business Experience Review
- Apple Business Message Templates/Rich Links
- Instagram Integration
- Aircall Advanced Messaging Onboarding
- HubSpot Conversations
- Hubspot Integration Quick Start Guide
Compliance
- Append Opt Out
- 10DLC Glossary
- Restricted Messaging Content
- Prohibited SMS Use Cases
- Opt In Consent for Compliance (10DLC or Toll-Free Verification)
- How to Register for 10DLC
Generative AI
Contacts
- Rich Custom Fields
- Contact Owners
- Importing Contacts from a Spreadsheet
- Customizing Messages with Merge Tokens
- Deleting Chats and Contacts
- Where do Heymarket contacts come from?
Features and Functionality
- Heymarket Group Messaging
- Opt Out Actions for Contacts
- Adding a Direct SMS Link in HTML Content
- Chat Transfer
- Template Restriction
- List Reports