General
- Email Deliverability: Managing Bounces and Unsubscribes
- Email + SMS Campaigns
- Email Broadcast
- Email Quick Start
- Broadcast Email Metrics
- Email Automations
Getting Started
- White Glove Heymarket Onboarding
- What is Heymarket?
- Signing Up for Heymarket
- Quick Setup
- Product Tour Videos
- Adding Users to your Team and Inbox
Examples and Videos
- Heymarket Web Overview
- Shared Inbox - How to share text messages with your team
- Campaign Example
- Automation Examples
- Sending Messages to a List Video
- Importing Contacts Video
Administrative Features
- Marking Chats as Read and Clearing Your Unread Count
- Using Private Notes and @Mentions for Team Collaboration
- SMS Signature
- Troubleshooting: Why Am I Not Receiving iOS Push Notifications?
- Send Email or SMS Escalations in Automations
- Heymarket Push Notifications Checklist
Lists And Campaigns
- Triggering Automations with Webhooks
- Sending Messages to a List
- How do I add or remove people from a list?
- What are campaigns?
- Best practices when using lists and campaigns
- Can Heymarket be used for mass texting?
Integrations
- Apple Business Experience Review
- Apple Business Message Templates/Rich Links
- Instagram Integration
- Aircall Advanced Messaging Onboarding
- HubSpot Conversations
- HubSpot Integration Quick Start Guide
Compliance
- 10DLC-Compliant Privacy Policy & Terms
- How to make a strong opt-in/opt-out strategy that will be 10DLC compliant
- Things to consider when registering for 10DLC or Toll-free
- Texas Compliance Law
- Append Opt Out
- 10DLC Glossary
Generative AI
- AI Agents: Knowledge Base Feedback Loop
- How to Train Your AI Agent in Heymarket
- Generative AI: Conversation Summary
- Generative AI: Sentiment Analysis
- Generative AI: Message Translate
- Generative AI: Message Rewrite
Contacts
- Using Tags for Contacts and Conversations
- Rich Custom Fields
- Contact Owners
- Importing Contacts from a Spreadsheet
- Customizing Messages with Merge Tokens
- Deleting Chats and Contacts
Features and Functionality
- Link Shortening & Click Tracking
- Keyword Automations: Triggering Workflows from Inbound Messages
- Heymarket Group Messaging
- Opt Out Actions for Contacts
- Adding a Direct SMS Link in HTML Content
- Chat Transfer