General

Getting Started

• What is Heymarket?
• Quick Setup
• Signing Up for Heymarket
• Product Tour Videos
• Scheduling a Meeting
• Can I use my existing business number?
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Lists And Campaigns

• Sending Messages to a List
• What can I use lists for?
• What are campaigns?
• Best practices when using lists and campaigns
• Can Heymarket be used for mass texting?
• How many contacts can be in a list?
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Administrative Features

• How to text-enable landline numbers with Heymarket
• How to port an existing VoIP number to Heymarket
• How to Reorder Custom Fields
• Setting Up Email Notifications for Heymarket Chats
• Automations
• Heymarket Reports
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Integrations

• Clio Integration
• Help Scout Integration
• Zendesk Integration
• Zapier Integration
• Slack Integration
• Facebook Integration
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Contacts

• Deleting Chats and Contacts
• Where do Heymarket contacts come from?
• Can I add contacts that are not already in my phone?
• Importing Contacts from a Spreadsheet
• Customizing Messages with Merge Tokens
• Sharing a Contact

Shared Inboxes and Teams

• Manage Your Team
• Setting Up a Shared Phone Number and Inbox
• Setting up Auto Reply

How To Videos

• Heymarket Web Overview
• Shared Inbox - How to share text messages with your team
• Sending Messages to a List Video
• Importing Contacts Video
• How to use custom fields
• Slack Integration
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