Administrative Features
- SAML-based Single Sign On (SAML-SSO)
- User Roles and Permissions
- Data Retention
- Understanding SMS and MMS Segments
- Restricted View
- Surveys
- Chat Waiting Indicator
- Auto Unassign
- How to text-enable landline numbers with Heymarket
- How to port an existing VoIP number to Heymarket
- How to Reorder Custom Fields
- Additional Message Fee
- Automations
- Setting Up Email Notifications for Heymarket Chats
- Heymarket Reports
- Team Member Status
- Can I enable or disable call forwarding?
- Managing Chats with a Team
- Managing Your Subscription
- Setting Up a Shared Phone Number and Inbox
- Exporting Chats
- Setting up Auto Reply
- How do I change my email address, name or password?
- Do Not Disturb