Administrative Features
- Enabling Two Factor Authentication (2FA)
- Hide & Unhide Message
- Inbox Business Hours
- User Roles and Permissions
- SAML-based Single Sign On (SAML-SSO)
- Auto Unassign
- Restricted View
- Message Retention
- Understanding SMS and MMS Segments
- Chat Waiting Indicator
- How to text-enable landline numbers with Heymarket
- How to port an existing VoIP number to Heymarket
- How to Reorder Custom Fields
- Additional Message Fee
- Automations
- Setting Up Email Notifications for Heymarket Chats
- Heymarket Reports
- Team Member Status
- How do I enable, disable or change call forwarding?
- Scheduling a Meeting (iOS only)
- Searching Your Chats
- Managing Chats with a Team
- Managing Your Subscription
- Closing Chats
- Browser Notification Sounds
- Setting Up a Shared Phone Number and Inbox
- Exporting Chats
- Setting up Auto Reply
- Reminders
- Templates