Articles in this section

See more

Volume-Based Message Bundles

  • Updated

Introduction

Heymarket offers volume-based message bundles to provide cost-effective messaging solutions for teams. Our pricing structure is designed to offer discounts based on message volumes, ensuring straightforward and competitive rates.

Message Discounts

Cost per message segment is based on the committed volume at the start of a subscription period, regardless of the billing cycle.

Pricing Tiers

  • 500 to 10K message segments/month: $0.03 per message segment
  • 10K to 25K message segments/month: $0.025 per message segment
  • 25K to 50K message segments/month: $0.02 per message segment
  • 50K and above message segments/month: $0.015 per message segment

Learn More

Current customers can opt into the new pricing model at the end of their current billing cycle. For more details, please contact our support team at help@heymarket.com.

FAQ’s

  • How do I know which pricing tier I fall into?
    • Your pricing tier is determined by the number of message segments commit to at the start of the subscription.
  • Will my current pricing change immediately?
    • No, there will be no immediate impact on existing subscription. Please contact with your Heymarket sales representative to update your pricing plan. Or feel free to message here: (415) 562-0500
  • Are there any additional discounts available?
    • Discounts apply to user licenses and subscription tier add-ons (e.g., directory sync), not to messaging costs or compliance fees.
  • What if I send more messages than my committed tier?
    • When exceeding the committed message volume in a subscription period, an additional message bundle will be charged at the existing message segment rate.
  • How do I transition to volume based messaging?
    • Please contact your Heymarket sales representative or our support team at help@heymarket.com for assistance.
  • Are these prices based on message segments or individual messages?

Related articles