Administrative Features
- Registering an RCS Sender
- Contact Timezone
- How to Check Why a Text Message Failed to Send
- Can I Use the Same Phone Number on Heymarket and Another Service?
- Timezone Detection
- Marking Chats as Read and Clearing Your Unread Count
- Using Private Notes and @Mentions for Team Collaboration
- SMS Signature
- Troubleshooting: Why Am I Not Receiving iOS Push Notifications?
- Send Email or SMS Escalations in Automations
- Heymarket Push Notifications Checklist
- Double Opt-In
- Overview of the Inbox Settings Feature
- Contacts Unrestricted Access (User Roles and Permissions)
- Volume-Based Message Bundles
- Message Import
- How to Set Up and Manage Directory Sync
- Understanding 'Close Chat After Period of Inactivity' Feature
- Data Retention Policy Update for Trial and Expired Teams
- Inbox Quiet Hours
- Enabling Two Factor Authentication (2FA)
- Hide & Unhide Message
- Inbox Business Hours
- User Roles and Permissions
- SAML-based Single Sign On (SAML-SSO)
- Auto Unassign
- Restricted View
- Message Retention
- Understanding SMS and MMS Segments
- Chat Waiting Indicator