As the account owner, you can manage your subscription by going to the Subscription section of Heymarket Web Administration.
On this page, you can do the following: view your next bill date, update your credit card, cancel your subscription, view the number of active chats, the number of active messages, and view past invoices.
Updating Your Credit CardIf you click on Update Credit Card on the main subscription page, you'll be prompted to enter new information as seen below.
InvoicesAt the bottom of the Subscription page, you have the option to view past invoices. You can see more details by clicking on View Invoices next to the date in question.
The option to view the Subscription page is currently only available to the team owner. If you do not see the option, please contact the owner of your team.
Upgrading your Subscription
You can upgrade in the Subscription page by clicking "Update plan". Please click the yellow toggle on the pricing page to choose between monthly billing and annual billing! All upgrades will be prorated.
Note: If you are on an annual plan, you can only upgrade to the next tier on an annual rate. However, you can upgrade from a monthly billing plan to annual billing plan. If you need to downgrade, please reach out to your Heymarket Support chat.
Cancelling your Subscription
If you upgraded via iTunes, you will need to cancel the subscription from there. Here's a link with detailed instructions on how to do that: https://support.apple.com/en-us/HT202039.
If you upgraded via Heymarket, simple click the "Cancel Subscription" link. Please remember to click the "End Subscription" button in the pop up modal!