Heymarket explicitly prohibits the inclusion of content related to SHAFT, covering sex, hate, alcohol, firearms, and tobacco. Failure to comply may result in the restriction of your access to the Heymarket SMS platform.
The guidelines, in line with existing regulations, clearly outline categories of messages that are prohibited from delivery.
Banned Content Categories
- Profanity
- Depictions or endorsements of violence
- Hate/discriminatory speech
- Endorsement of illegal or illicit drugs
- Adult or otherwise inappropriate content
We acknowledge the increasing legalization of medical and/or recreational cannabis and CBD use in various states each year. However, it's important to note that Federal Law still prohibits cannabis use. Consequently, sending text messages containing cannabis or CBD-related content is not permitted. Carriers have explicitly stated that they will suspend any account engaging in the transmission of such content.
Alcohol, firearms, and tobacco content is allowed under certain restrictions. If you are a CBD, alcohol, firearms, or tobacco brand, please reach out to our support team in chat or at help@heymarket.com
We are happy to talk through ways to successfully message your audience while safely staying within both the TCPA and other SMS compliant guidelines.