Searching Your Chats

March 2020 Update: You can now also search by custom field in chats.

Heymarket allows searching through the message and contact history in chats.  You can search for a specific name, word, phrase, or contact custom field.

The search is designed to look in the inbox and filter you are currently in, so if you want to search for a specific message to a contact that you've closed, switch to Closed.  In the example below, you can see searching for the word order in Closed returned two results.  

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You can also search for specific names -- for example, searching for Crissie in the inbox returned the contact for Crissie as well as messages with the word Crissie in them.  

 

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You can also search by contact custom field. For example, if you have a custom field such as "City", searching for San Francisco:

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The Inbox will return all contacts that have "San Francisco" in their City field:

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This search feature is currently available for only the web version of Heymarket.

 

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